Privacy Policy

1. Introduction

Mirvex Mantra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter or updates
• Engage our services or sign contracts
• Communicate with us via email, phone, or WhatsApp

This information may include:

• Name and contact details (email, phone number)
• Company name and website URL
• Project details and business requirements
• Payment and billing information
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and geographic location
• Browser type and version
• Device information and operating system
• Pages viewed and time spent on pages
• Referring website and navigation patterns
• Date and time of visits

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to inquiries and provide customer support
• Process transactions and send related information
• Send administrative information and updates
• Improve our website and user experience
• Analyze usage patterns and trends
• Send marketing communications (with your consent)
• Prevent fraud and enhance security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

4.1 Service Providers

We may share information with third-party service providers who assist us in:

• Payment processing (Stripe, PayPal)
• Email communications and marketing
• Analytics and website performance
• Scheduling and calendar management (Calendly)
• Messaging services (WhatsApp)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and encrypted databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

6.1 GDPR Rights (EU/EEA Residents)

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation on data use
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your data
• Right to Withdraw Consent: Withdraw consent at any time

6.2 CCPA Rights (California Residents)

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

To exercise these rights, contact us at info@mirvexmantra.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information, please see our Cookie Policy.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track visits across websites for marketing purposes

8. Third-Party Services

Our website may contain links to third-party websites and services, including:

• Calendly (for scheduling consultations)
• WhatsApp (for instant messaging)
• Stripe and PayPal (for payment processing)
• Social media platforms

These third parties have their own privacy policies. We are not responsible for their practices and encourage you to review their policies.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Typical retention periods:

• Client data: Duration of relationship plus 7 years (tax/legal requirements)
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 26 months
• Contact form submissions: 2 years or until resolved

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: